Idea for Automatic Handling of Telephone Calls...Your own Personal Secretary!

How about the same concept above for automatic handling of telephone calls?  Again, with a pre-defined profile, this new software could sort out calls and learn from the user handling of calls.  

In addition, with voice recognition input, this software could identify callers by voice signature or marketing buzzwords.

In addition, for frequent callers, the software could estimate the emotional state of the caller.  This feature might be particularly helpful for crisis telephone centers or 911 operators.  This emotional estimating feature might be analogous to gauging the body language of a person in a physical conversation.  

In addition, with an Internet connection, the software could continuously update with known unscrupulous telemarketers or telephone frauds.  This feature might be analogous to updating a computer virus program and might be particularly useful to elderly or handicapped folks who might otherwise be sucked into frauds.  

Existing answering machines typically show the caller telephone number.  How about a caller I.D. that actually speaks the caller’s name?

In essence, these software features could make up an electronic receptionist for individuals or maybe smaller companies.  
The e-mail idea above and this phone idea could, of course, be one package.
Possible Start Building Blocks –

• Existing concepts for telephone answering machines, decision-making software, dating software, career planning software, etc.


• USPTO Class/Subclasses for "How-To" ideas – 379/142.01, 379/266

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